Skip to Content

Agentic solutions for work that starts with a conversation

Convosate helps organisations understand requests, coordinate approved work, complete next steps, and involve people when judgement is needed.

Qualify and convert demand

Turn initial interest into a useful opportunity by capturing the need, fit, scope, timing, and follow-up route inside the conversation.

Incoming enquiry

We need ongoing maintenance across three properties next month

Website conversation

Qualification workspace

Ready to route

Service

Ongoing Maintenance

Scope

Three Properties

Timing

Next Month

Follow-Up

Property Team

Qualified opportunity

Resolve service requests

Combine approved guidance with connected actions so routine requests can progress from explanation to resolution without losing the original context.

Three business colleagues coordinating a service request across a phone and laptop

Service resolution

Request active

Request

Change the delivery address

Channel
Messaging
Context
Order confirmed
  1. Request understoodComplete
  2. Approved policy checkedApplied
  3. System update preparedApproved

Outcome

Delivery address updated

Confirmation prepared for the original conversation
Request resolved

Guide applications and complex journeys

Help people understand requirements, provide the right information, confirm what is complete, and involve a reviewer when the journey needs human judgement.

A staff member guiding a visitor through application documents at a service desk

Application workspace

Guided journey

Required documents

  • Identity documentConfirmed
  • Proof of addressConfirmed
  • Supporting recordRequired

Journey progress

Requirements understood
Complete
Documents confirmed
2 of 3
Human review
Available
Ready for the next step

Coordinate appointments and operational work

Connect availability, location, policy, and follow-up so bookings, changes, and operational requests continue through one coordinated journey.

Appointment coordination

Availability checked

Request

Reschedule appointment

Location

West branch

Selected slot

Thursday at 10:30

Follow-up

Confirmation prepared

Policy, availability, and conversation context retained
Appointment change prepared

Adapt each journey to the way your organisation operates

Start with one defined journey, then configure its channels, knowledge, actions, approvals, and reporting for the operating environment.

  • Public services

    Enquiries, applications, appointments, and status journeys

  • Financial services

    Product guidance, service requests, and reviewed handoffs

  • Property and real estate

    Qualification, viewing coordination, and follow-up

  • Healthcare and appointments

    Service guidance, scheduling, and human escalation

  • Professional services

    Discovery, intake, proposals, and bookings

  • Retail and commerce

    Product guidance, order requests, and service resolution

Turn your first journey into an agentic workflow

Start with one defined outcome and expand from there