Starter
For one website turning customer questions into qualified next steps.
- 1 business domain
- Business content answers
- Lead and quote requests
- Human handoff
Managed LaunchIncluded for founding customersIncluded
Plans built for
business outcomes
Growth
For growing teams coordinating more journeys and customer outcomes on one website.
- 1 business domain
- Advanced qualification
- Configured customer actions
- Multiple customer journeys
Managed LaunchIncluded for founding customersIncluded
Enterprise
For organisations that need a defined journey and reviewed operating requirements.
- One scoped customer journey
- Deployment requirements review
- Security and privacy review
- Implementation scope
Managed LaunchIncluded for founding customersIncluded
Starter and Growth each cover one verified business domain. Managed Launch is included during the founding launch.
| Capability | Starter | Growth | Enterprise |
|---|---|---|---|
Website conversationsHow Convosate answers customers, understands what they need, and keeps the conversation useful. | |||
| Customer-facing website chat | Included | Included | Scoped |
| Answers from approved business information | Included | Included | Configured |
| Intent and request understanding | Included | Included | Configured |
| Multilingual conversations | Included | Included | Configured |
| Context retained through the journey | Included | Included | Configured |
| Human handoff with conversation context | Included | Included | Configured |
Customer journeys and outcomesWhat each plan can gather, qualify, and prepare before the request reaches your team. | |||
| Customer detail collection | Included | Included | Configured |
| Request qualification | Standard | Advanced | Scoped |
| Quote request journeys | Included | Included | Scoped |
| Booking and appointment requests | Included | Included | Scoped |
| Action configuration | Standard | Advanced | Scoped |
| Customer journeys | 1 primary | Multiple | Scoped |
Websites and launchHow Convosate is deployed and how much implementation support is available. | |||
| Business domains | 1 | 1 | Scoped |
| Approved subdomains | Included | Included | Scoped |
| Additional business domains | Separate plan | Separate plan | Scoped |
| Agent name and brand styling | Included | Included | Configured |
| Self-serve setup | Included | Included | Not included |
| Managed Launch | Included | Included | Included |
| Launch review | Included | Included | Included |
Enterprise planningRequirements that are reviewed and agreed for a consequential organisational rollout. | |||
| Operating requirements review | Not included | Not included | Included |
| Deployment review | Not included | Not included | Included |
| Security and privacy review | Not included | Not included | Included |
| Approval and escalation design | Not included | Not included | Scoped |
| Capacity and service planning | Not included | Not included | Included |
Starter
Growth
Enterprise
Website conversations
How Convosate answers customers, understands what they need, and keeps the conversation useful.
Customer-facing website chat
- Starter
- Included
- Growth
- Included
- Enterprise
- Scoped
Answers from approved business information
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Intent and request understanding
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Multilingual conversations
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Context retained through the journey
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Human handoff with conversation context
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Customer journeys and outcomes
What each plan can gather, qualify, and prepare before the request reaches your team.
Customer detail collection
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Request qualification
- Starter
- Standard
- Growth
- Advanced
- Enterprise
- Scoped
Quote request journeys
- Starter
- Included
- Growth
- Included
- Enterprise
- Scoped
Booking and appointment requests
- Starter
- Included
- Growth
- Included
- Enterprise
- Scoped
Action configuration
- Starter
- Standard
- Growth
- Advanced
- Enterprise
- Scoped
Customer journeys
- Starter
- 1 primary
- Growth
- Multiple
- Enterprise
- Scoped
Websites and launch
How Convosate is deployed and how much implementation support is available.
Business domains
- Starter
- 1
- Growth
- 1
- Enterprise
- Scoped
Approved subdomains
- Starter
- Included
- Growth
- Included
- Enterprise
- Scoped
Additional business domains
- Starter
- Separate plan
- Growth
- Separate plan
- Enterprise
- Scoped
Agent name and brand styling
- Starter
- Included
- Growth
- Included
- Enterprise
- Configured
Self-serve setup
- Starter
- Included
- Growth
- Included
- Enterprise
- Not included
Managed Launch
- Starter
- Included
- Growth
- Included
- Enterprise
- Included
Launch review
- Starter
- Included
- Growth
- Included
- Enterprise
- Included
Enterprise planning
Requirements that are reviewed and agreed for a consequential organisational rollout.
Operating requirements review
- Starter
- Not included
- Growth
- Not included
- Enterprise
- Included
Deployment review
- Starter
- Not included
- Growth
- Not included
- Enterprise
- Included
Security and privacy review
- Starter
- Not included
- Growth
- Not included
- Enterprise
- Included
Approval and escalation design
- Starter
- Not included
- Growth
- Not included
- Enterprise
- Scoped
Capacity and service planning
- Starter
- Not included
- Growth
- Not included
- Enterprise
- Included
Find the right starting point
Tell us what you want to improve and we’ll review the right plan with you.